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Control and approvals

Control Agent ActionsSet boundaries for the model and tool calls your agents make.Human ApprovalPut people in the loop without putting every action in a queue.Govern MCP ToolsReview tool changes and govern each invocation.

Evidence and teams

Govern Across TeamsSet shared controls while teams keep local operating ownership.

Customer supportResolve customer requests with clear action boundaries.MCP tool-using agentsExpand tool access with deliberate controls.

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SolutionsControl Agent Actions Human Approval Govern MCP Tools Govern Across Teams

Use casesCustomer support MCP tool-using agents

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